The business value of information technology lies in the automation of business processes, provision of information for decision making, connecting businesses with their customers, and the provision of productivity tools to increase efficiency.
Worldwide IT spending forecast (billions of U.S. dollars) Category 2012 spending 2013 spending Devices 627 666 Data center systems 141 147 Enterprise software 278 296 IT services 881 927 Telecom services 1,661 1,701 Total 3,588 3,737
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